1. Returns Eligibility

Customers can return products within **7 days** of delivery if they meet the following conditions:

• The item must be unused, undamaged, and in its original packaging.
• Proof of purchase (invoice or order confirmation) is required.
• Items that are damaged due to misuse are not eligible for returns.

2. Refund Process

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved, refunds will be processed within **7-10 business days** via the original payment method.

3. Exchange Policy

Exchanges are available for defective or incorrect products. Contact us within **48 hours** of delivery for assistance.

4. Non-Returnable Items

Certain items are non-returnable, including:

• Electrical components (batteries, bulbs, etc.)
• Customized or special-order parts
• Used or installed products

5. Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.

6. Contact Us

For any return or refund inquiries, contact us at:

Website: srinwheelz.com

Email: srinwheelz@gmail.com

Phone: +91-765-390-8880

Address: Satya Vihar, Rasulgarh, Bhubaneswar, Dist-Khorda, Pin-751010, Odisha